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No Gas Supply

Boiler not working - No gas supply to property

Baxi · Duo-tec 2 Combi GA Boilers

What does No Gas Supply mean?

The boiler is not operating and other gas appliances in the property (e.g., cooker or gas fire) are also not working, indicating a potential interruption to the gas supply.

Common Causes

  • Gas supply turned off at the meter or main valve
  • Interruption in the street gas supply (local outage)
  • Issue with the gas meter itself

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check that the main gas isolation valve (usually near the gas meter) is fully open.

  2. 2

    Verify if other gas appliances in your home are functioning.

  3. 3

    If there is no gas supply to any appliance, contact your gas supplier immediately.

  4. 4

    Do not attempt to operate the boiler if you suspect a gas leak.

Browse all codes in this manual (28)
Verified technical data. Last updated: April 2026

Related Faults

09Error 09 - Gas Valve Connection Cable Fault109Error 109 - Pre-circulation Fault110Error 110 - Safety Thermostat Activated
Source: Baxi Duo-tec 2 Combi GA Boilers
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