Spanner symbol illuminated - Non-resettable boiler fault

What does Spanner Symbol mean?

The spanner symbol is illuminated or flashing on the boiler display, indicating a fault that typically cannot be reset by the user and requires professional attention. Specific error codes will usually be displayed alongside this symbol.

• A significant internal boiler fault or component failure.
• Activation of a critical safety mechanism that requires an engineer to diagnose and repair.
• Problem with a sensor or control board, often indicating a deeper issue.

Click steps to track your progress.

1. 1

   Note the specific error code displayed alongside the spanner symbol (e.g., E117, E133) for diagnostic purposes.

2. 2

   Do not attempt to repeatedly reset the boiler as the manual states these types of faults are not user-resettable.

3. 3

   Contact your installer or the Baxi service division ('heateam') immediately to arrange for a service engineer visit.