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20

Error 20 — Central Heating NTC sensor fault

Baxi · LUNA DUO-TEC Boilers

What does 20 mean?

Error code 20 points to a problem with the Central Heating NTC (Negative Temperature Coefficient) supply sensor. This sensor is crucial for measuring the heating system's water temperature.

Common Causes

  • Faulty CH NTC supply sensor, providing incorrect resistance readings.
  • Loose or broken wires in the wiring harness connected to the sensor.
  • Faulty PCB (Printed Circuit Board).

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Take an Ohm reading of the CH NTC supply sensor and compare it to the NTC sensor chart; replace the sensor if it's out of calibration.

  2. 2

    Inspect the wiring harness for the CH NTC sensor, looking for any loose or broken wires.

  3. 3

    If both the sensor and its wiring are confirmed to be good, the PCB might need to be replaced by a qualified technician.

Browse all codes in this manual (9)
Verified technical data. Last updated: April 2026

Related Faults

09Error 09 — Gas valve connection fault10Error 10 — Outdoor sensor fault109Error 109 — Pre-circulation alarm (temporary fault)
Source: Baxi LUNA DUO-TEC Boilers
Open Manual (Page 10)Search more codes in this manual