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Door cannot open

Door cannot be opened - Programme, temperature, or water level issue

Bosch · Washing Machines

What does Door cannot open mean?

The appliance door remains locked and cannot be opened. This occurs when a programme is paused on Rinse Hold, the water temperature is too high, the water level is too high, or during a power failure.

Common Causes

  • Rinse Hold is activated.
  • The temperature in the drum is too high.
  • Water level in the drum is too high.
  • Power failure.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    If 'Rinse Hold' is activated, continue the programme by selecting 'Spin' or 'Drain' and pressing 'Start / Reload' (refer to Page 36).

  2. 2

    If the temperature is too high, wait until the water temperature has dropped to a safe level.

  3. 3

    If the water level is too high, start the 'Drain' programme to empty the drum.

  4. 4

    In case of a power failure, use the emergency release function to open the door (refer to Page 58).

Browse all codes in this manual (95)
Verified technical data. Last updated: April 2026

Related Faults

All other error codesAny other error codes displayed - Appliance malfunctionAppliance not workingAppliance is not working - No power or programme not startedAppliance odoursUnpleasant odours in the appliance - Bacterial growth
Source: Bosch Washing Machines
Open Manual (Page 53)Search more codes in this manual