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The door cannot be opened

The door cannot be opened — Programme status, temperature, or water level

Bosch · Washing Machines

What does The door cannot be opened mean?

The appliance door remains locked, indicating either a 'Rinse Hold' status, high internal temperature, or excessive water level, or a power failure.

Common Causes

  • Rinse Hold (---) is activated.
  • The temperature is too high.
  • Water level is too high.
  • Power failure.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    If 'Rinse Hold' is active, select 'Spin' or 'Drain' and press 'Start / Reload' to continue the programme.

  2. 2

    Wait until the internal temperature has dropped.

  3. 3

    If the water level is too high, select a suitable programme for draining.

  4. 4

    In case of a power failure, use the emergency release to open the door (refer to Page 45).

Browse all codes in this manual (95)
Verified technical data. Last updated: April 2026

Related Faults

All other error codesAny other error codes displayed - Appliance malfunctionAppliance not workingAppliance is not working - No power or programme not startedAppliance odoursUnpleasant odours in the appliance - Bacterial growth
Source: Bosch Washing Machines
Open Manual (Page 39)Search more codes in this manual