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XX-04

XX-04 — PTC temperature probe out of range

Carrier · Pro-Dialog Control

What does XX-04 mean?

The PTC temperature probe for a compressor motor (e.g., B1) is reporting an out-of-range value, indicating a defective probe. The compressor will be shut down.

Common Causes

  • The PTC temperature probe is defective.
  • Wiring to the probe is faulty or disconnected.
  • Signal interference.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Inspect the wiring and connection of the PTC probe.

  2. 2

    Check the probe's resistance or signal output if possible.

  3. 3

    Replace the PTC probe if it is found to be defective.

  4. 4

    Reset the alarm after replacement.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

A1-01A1-01 — Maintenance alert: service number nnCT-01CT-01 — Contactor stuck, circuit ACT-02CT-02 — Contactor stuck, circuit B
Source: Carrier Pro-Dialog Control
Open Manual (Page 36)Search more codes in this manual