'Emergency' displayed — Heat pump failure or forced off

What does Emergency mode text mean?

The unit is operating in 'Emergency' mode because the heat pump has failed or been forced off. Depending on settings, space heating might be reduced, and domestic hot water may not be available.

• Heat pump failure or has been switched off

Click steps to track your progress.

1. 1

   Check the user interface for specific error messages related to the heat pump failure.

2. 2

   Review the 'Emergency' mode settings (auto/manual) in the error menu if available.

3. 3

   Contact your installer to address the heat pump issue.