Heat pump failure symbol — System in Emergency mode

What does Heat pump failure mean?

The symbol 'c' on the display indicates that the heat pump has failed and the system is operating in Emergency mode. Domestic hot water or heating might be reduced or unavailable.

• Heat pump is damaged or has failed

Click steps to track your progress.

1. 1

   Refer to the 'Error' menu on the user interface for a detailed description of the fault.

2. 2

   Note if the system is providing reduced heating or hot water.

3. 3

   Contact your installer for diagnosis and repair.