Schneider Electric · EVlink Smart Wallbox Charging Stations Troubleshooting
The surge arrestor has a fault, such as a faulty cartridge, incorrect insertion, or a disconnected/broken 'Status' connector.
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If you do not have surge arrestors, check the shunt.
If you have surge arrestors, check the status of the cartridges and ensure they are well inserted.
Check the connector on the electronic board and on the surge arrestor.
The circuit must be completed to allow charging.