Server Ping Failed — Cannot connect to SolarEdge server

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The inverter is unable to reach the SolarEdge servers. This prevents data from being sent and may affect monitoring.

• Internet connection is down
• Firewall or network device blocking communication
• Incorrect server address configuration

Klicken Sie auf Schritte, um Ihren Fortschritt zu verfolgen.

1. 1

   Check your internet connection by connecting a laptop to the same network.

2. 2

   Verify the SolarEdge server address and port settings in the inverter's LAN configuration.

3. 3

   Check if a firewall or network filter is blocking the connection to SolarEdge servers.

4. 4

   Contact your network administrator or internet provider for further assistance.