DeLonghi · Magnifica XS Espresso Machine
The DeLonghi Magnifica XS uses a polarized plug, meaning one blade is wider than the other, and it's designed to fit into the power outlet only one way for safety. If it doesn't fit, it might be oriented incorrectly or the outlet could be an older, obsolete type.
Click steps to track your progress.
Try reversing the plug and attempting to insert it into the outlet again.
If the plug still doesn't fit, visually inspect the wall outlet to see if it appears to be an older, non-polarized type.
If the outlet is obsolete or incompatible, contact a qualified electrician to replace it with a suitable, modern outlet.