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Red screen, plug icon

Red screen with plug icon — Battery is empty and needs charging

Dyson · Gen5Detect Vacuum

What does Red screen, plug icon mean?

The screen displays a red warning icon featuring a plug being connected to a power supply. This indicates that the battery is completely empty and the machine cannot operate until it is recharged.

Common Causes

  • Battery has been fully depleted through use.
  • Machine was used until the battery ran out completely.
  • Machine left uncharged for an extended period.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Immediately connect the machine to its charger.

  2. 2

    Ensure the charger is properly plugged into a live power outlet.

  3. 3

    Allow the battery to fully charge before attempting to use the machine again.

  4. 4

    Observe the blue LEDs on the battery flashing during charging.

Browse all codes in this manual (9)
Verified technical data. Last updated: April 2026

Related Faults

3 pulses, Low run time (amber)Machine pulses 3 times and 'Low run time' (amber) on screen — Battery needs chargingBlue LEDs flashBlue LEDs flashing on battery — Machine is chargingBlue LEDs solid for 5s, 100% on displayBlue LEDs solid for 5 seconds and 100% on display — Battery fully charged
Source: Dyson Gen5Detect Vacuum
Open Manual (Page 5)Search more codes in this manual