Machine does not empty and/or does not spin — Water remaining or spin cycle failure

What does Does not empty/spin mean?

The washing machine fails to drain water at the end of a cycle or during rinse hold, or the spin cycle does not engage. This can leave laundry wet or with standing water in the drum.

• The drain hose is squashed or kinked.
• The drain pump is clogged.
• The "Rinse Hold" option has been selected.
• Laundry is not evenly distributed in the drum.

Click steps to track your progress.

1. 1

   Check the drain hose connection for any kinks or obstructions and straighten them.

2. 2

   Clean the drain filter (refer to the Care and Cleaning section of your manual for instructions).

3. 3

   If "Rinse Hold" is active, press the Start/Pause touchpad to drain the water or select a separate spin programme.

4. 4

   Pause the machine and manually redistribute the laundry inside the drum to ensure even balance.