The door will not open — Door remains locked after cycle

¿Qué significa Door will not open ?

The appliance door cannot be opened, even after the programme should have finished or been paused. This is often a safety measure due to water in the drum or the machine still being active.

• The wash programme is still running.
• There is water remaining in the drum.
• The door lock indicator is still on, meaning the water level is too high or the drum is turning.
• A failure of the appliance is preventing the door from unlocking.

Haga clic en los pasos para seguir su progreso.

1. 1

   Wait until the end of the programme cycle and ensure the door lock indicator turns off.

2. 2

   If there is water in the drum, drain the water by selecting a drain or spin programme.

3. 3

   If the door lock indicator does not disappear, you must drain the water to open the door.

4. 4

   If the problem persists after trying these steps, refer to "Emergency door opening" on page 33 or contact Service.