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425

Error 425 — Phase reversal or phase failure (3Ø outdoor unit wiring, R-S-T-N), connection error on 3 phase input

Samsung · Intesis Home Automation

¿Qué significa 425 ?

This error occurs in a 3-phase outdoor unit when the electrical phases are reversed, one or more phases have failed, or there's an incorrect connection on the 3-phase input. This prevents the unit from starting or operating correctly.

Causas comunes

  • Incorrect wiring during installation (phase reversal)
  • Power supply issue from the electrical grid (phase failure)
  • Loose or damaged electrical connections at the 3-phase input terminals
  • Faulty phase monitoring relay

Pasos de reparación & Lista de verificación

Haga clic en los pasos para seguir su progreso.

  1. 1

    Immediately turn off the main power to the outdoor unit at the electrical panel.

  2. 2

    CAUTION: This requires a qualified electrician. Verify the phase connections (R-S-T-N) at the outdoor unit to ensure they are correct and securely tightened.

  3. 3

    Check the incoming power supply for any phase failures using a multimeter (only by a qualified professional).

  4. 4

    Correct any reversed phases or loose connections.

  5. 5

    Restore power after the wiring has been verified and corrected. Do not attempt to troubleshoot without professional electrical knowledge.

Ver todos los códigos en este manual (60)
Datos técnicos verificados. Última actualización: April 2026

Fallas relacionadas

101Error 101 — Indoor unit communication error102Error 102 — Communication error between indoor and outdoor unit108Error 108 — Repeated address setting
Fuente: Intesis Home Automation
Open Manual (Page 24)Buscar más códigos en este manual