¿Qué provoca el error Playback viewer not working de SolarEdge?

Temporary platform issue. Browser compatibility problems. Insufficient data for the selected timeframe

¿Cómo se corrige el código de falla Playback viewer not working de SolarEdge?

1. Refresh the playback viewer page. 2. Try selecting a different timeframe. 3. Ensure your browser is up to date and compatible with the platform. 4. Clear your browser's cache and cookies. 5. If the issue persists, contact support.

Playback viewer not working

Playback viewer is frozen or not displaying data

SolarEdge · Monitoring Portal

¿Qué significa Playback viewer not working ?

The playback viewer is used to visualize historical power production. If it is frozen, not displaying data, or the timeline slider is unresponsive, you cannot review past performance.

Causas comunes

Temporary platform issue
Browser compatibility problems
Insufficient data for the selected timeframe

Pasos de reparación & Lista de verificación

Haga clic en los pasos para seguir su progreso.

1
Refresh the playback viewer page.
2
Try selecting a different timeframe.
3
Ensure your browser is up to date and compatible with the platform.
4
Clear your browser's cache and cookies.
5
If the issue persists, contact support.

Ver todos los códigos en este manual (7)

Datos técnicos verificados. Última actualización: April 2026

Fallas relacionadas

Component details not loadingComponent details fail to load in the layout view Error message on LCD screenError indicated on LCD screen, mobile app, or LEDs Login buttonLogin button not visible or working

Fuente: SolarEdge Monitoring Portal

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