Charger status shown as grey - Unreachable

¿Qué significa Charger status: Grey ?

The charger is displayed in grey, indicating it is currently unreachable. This is likely due to it being offline or out of Bluetooth range.

• Charger is offline
• Charger is out of Bluetooth range
• Connection issue between charger and app/cloud

Haga clic en los pasos para seguir su progreso.

1. 1

   Ensure the charger has power and is connected to the internet.

2. 2

   Move your smartphone closer to the charger if using Bluetooth.

3. 3

   Check the charger's status in the myWallbox portal or app for more details.