Charging logs not appearing in app or portal

¿Qué significa Charging logs do not appear ?

Charging statistics require the Pulsar to be fully synced via Bluetooth. Ensure firmware is updated and try resyncing or restoring the charger.

• Charger not fully synced via Bluetooth
• Outdated firmware
• App or portal synchronization issue

Haga clic en los pasos para seguir su progreso.

1. 1

   Ensure the Pulsar is updated with the latest firmware version via the Wallbox app.

2. 2

   Remove the Wallbox app from your phone, then redownload and reinstall it.

3. 3

   Reconnect to your Pulsar using Bluetooth and allow it to sync.

4. 4

   As a last resort, restore the charger to factory settings via Settings > Advanced Options > Restore in the app, then re-apply firmware updates.