Whirlpool · Diagnostic Mode
The washer is unable to lock the door. This prevents the cycle from starting or continuing.
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Unplug your washer from the wall outlet for 1 minute, then plug it back in securely. This can reset the system and clear temporary issues.
Check the washer door to make sure it's fully closed and nothing (like clothing) is blocking the latch. Open and re-close the door firmly.
Locate your home's electrical panel and check the circuit breaker for your washer. If it's tripped (usually halfway between ON and OFF), switch it completely OFF, wait 30 seconds, then switch it back ON.
If the F5E2 lock failure persists after trying these steps, it indicates a problem with the door lock mechanism itself. Please contact Whirlpool customer service or a professional appliance technician for further assistance.