Detergent cup not closing properly - Dial not at OFF

What does Detergent cup not closing mean?

The detergent cup will not close and latch correctly if the cycle dial is not set to the OFF position before you add detergent. This prevents the Dishwasher from starting the wash cycle correctly.

• Dial not set to OFF position before adding detergent.

Click steps to track your progress.

1. 1

   Ensure the Dishwasher cycle dial is in the OFF position before attempting to add detergent.

2. 2

   Add the appropriate amount of detergent to the cup.

3. 3

   Close the main detergent cup, making sure it latches securely.

4. 4

   If you need to open a closed detergent cup, turn the detergent cup handle counter-clockwise until it releases.