Detergent found in salt container — Salt dispenser cap not sealed

What does Detergent in salt container mean?

If detergent gets into the salt container during a wash cycle, it can cause irreversible damage to the water softener. This usually happens if the salt dispenser cap is not screwed on tightly.

• The cap on the salt dispenser is not screwed on tightly enough.

Click steps to track your progress.

1. 1

   Ensure the salt dispenser cap is screwed on very tightly after refilling.

2. 2

   Check for any salt residue around the opening that might prevent a tight seal.

3. 3

   If damage is suspected, contact assistance.