Power supply unplugged or cable loose - No power to unit

What does Power supply unplugged or cable loose mean?

The softener is not receiving power because the power supply is not plugged in or the cable is not securely fastened to the controller.

• Power supply not plugged into a live outlet
• Power cable not fastened securely to the controller

Click steps to track your progress.

1. 1

   Ensure the power supply is plugged into a properly grounded and live wall outlet.

2. 2

   Check that the power cable is firmly attached to the controller unit.

3. 3

   Test the outlet with another appliance to confirm it is working.