Kenmore · Washing Machines
The washer's door lock mechanism may not be functioning correctly. This error code indicates the door may not be locking or unlocking as expected.
Click steps to track your progress.
Ensure the washer door is fully closed and latched.
Check for any obstructions around the door latch.
Try unplugging the washer for 30 seconds to reset the control panel.
If the issue persists, the door lock assembly may need replacement.