Product sensor icon with 'X' appears — Product sensor not connected or faulty

What does Product sensor icon with 'X' mean?

If the product sensor icon with an 'X' appears in the display, it indicates that the product sensor is either not properly connected to the appliance or is faulty and not functioning correctly.

• Product sensor plug is disconnected or loose
• Sealant around the sensor opening is compromised
• Product sensor itself is defective

Click steps to track your progress.

1. 1

   Unplug the Refrigerator from the mains power supply.

2. 2

   Check the physical connection of the product sensor plug in the compressor compartment.

3. 3

   Verify that the opening where the sensor passes through is properly sealed to prevent damage or disconnection.

4. 4

   Plug the Refrigerator back into the mains power supply.

5. 5

   If the error persists after checking connections, contact customer service for assistance as the sensor may be faulty.