Alarm 294 — Incompatible heat pump

What does 294 mean?

This alarm indicates that the connected heat pump (F2040) is considered incompatible by the SMO 20 system. It may occur after a power failure, suggesting a potential issue with system initialization or recognition.

• Incompatibility between the heat pump and the control module's firmware.
• Incorrect heat pump model selected in settings.
• Previous power failure causing a system misconfiguration.

Click steps to track your progress.

1. 1

   Check the settings in the SMO 20 control module to ensure the correct heat pump model (F2040) is selected.

2. 2

   Power cycle the NIBE SMO 20 control module and the heat pump by turning off the main power and then turning it back on after a few minutes.

3. 3

   Verify that the F2040 heat pump model is compatible with the current firmware version of the SMO 20 control module.