Error H38 — Brand mismatch error

What does H38 mean?

This error occurs when components from different manufacturers are detected in the system, or incompatible brands are used.

• Mixing brands of system components.
• Using non-approved accessories or parts.

Click steps to track your progress.

1. 1

   Verify that all components of the Aquarea system are Panasonic branded.

2. 2

   Check any recently added accessories or parts for compatibility.

3. 3

   Consult your installer to ensure only approved components are used.

4. 4

   Remove any non-compatible third-party devices connected to the system.