LeakGuard Detected Water — Heating Elements Shut Down, Shut-Off Valve Closed

What does LeakGuard Detected Water mean?

The LeakSense device has detected water, indicating a potential leak. The system automatically shuts off the heating elements and closes the automatic water shut-off valve to prevent further damage.

• Water leak detected by the LeakSense device
• Faulty automatic water shut-off valve
• Malfunction in the leak detection system

Click steps to track your progress.

1. 1

   Check the area around the water heater for any signs of water or leaks.

2. 2

   Inspect the automatic water shut-off valve for proper operation.

3. 3

   Ensure the drain valve on the water heater is completely closed.

4. 4

   If a leak is found, turn off the water supply to the heater and contact a qualified plumber.

5. 5

   If no leak is apparent, check the EcoNet app for specific alerts and follow any provided instructions.

6. 6

   Reset the water heater by unplugging it for 1 minute and plugging it back in.