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DANGER: Shock Hazard

DANGER: Shock Hazard — Electrical power is present

Rheem · Tankless Water Heaters

What does DANGER: Shock Hazard mean?

This is a critical safety warning. Before attempting any service or maintenance on the water heater, you must turn off the electrical power at the main disconnect or circuit breaker. Failure to do so can lead to death or serious injury.

Common Causes

  • Electrical power is on and not disconnected

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Turn off electrical power to the water heater at the main disconnect or circuit breaker.

  2. 2

    Confirm power is off before proceeding with any work.

  3. 3

    If unsure, contact a qualified electrician.

Browse all codes in this manual (24)
Verified technical data. Last updated: April 2026

Related Faults

88Error 88 — Maintenance required before clearing codeAlarm/Error IndicatorSystem Alert — An issue has been detectedDedicated circuit is recommendedRecommendation: Use a dedicated electrical circuit
Source: Rheem Tankless Water Heaters
Open Manual (Page 47)Search more codes in this manual