Samsung · Intesis Home Automation
The indoor unit is experiencing a communication fault and cannot send or receive data from the outdoor unit. This typically indicates a problem with the connection between these two main components of your HVAC system.
Click steps to track your progress.
Verify the communication wiring between the indoor and outdoor units for secure connections and damage.
Check the address settings for the indoor unit to ensure they are unique and correctly configured.
Power cycle both the indoor and outdoor units by turning off their circuit breakers for 30 seconds, then turning them back on.
If the problem persists, consult the Samsung indoor unit's specific manual for further troubleshooting.
Contact a qualified HVAC technician for inspection and repair.