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102

Wired Remote 102 — Indoor/outdoor unit communication time-out error

Samsung · Ducted Outdoor Units

What does 102 mean?

The wired remote controller displays error code 102, indicating a communication timeout error between the indoor/outdoor unit. This means the remote has lost communication with the system for an extended period.

Common Causes

  • Damaged communication cable between indoor and outdoor units
  • Loose communication cable connection at either unit
  • Faulty outdoor unit or indoor unit PCB

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Turn off the power to both indoor and outdoor units at their respective circuit breakers.

  2. 2

    Check all communication cable connections between the indoor and outdoor units for security and correct wiring.

  3. 3

    Wait for at least 30 seconds, then restore power to the units.

  4. 4

    If the error persists, contact a qualified technician to diagnose the communication line and unit PCBs.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

101Wired Remote 101 — Indoor unit communication error121Wired Remote 121 — Indoor temperature sensor (open/short error)E1 01E1 01 (FJM Outdoor) — Communication error (indoor unable to receive data)
Source: Samsung Ducted Outdoor Units
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