Samsung · Ducted Outdoor Units
The wired remote controller displays error code 102, indicating a communication timeout error between the indoor/outdoor unit. This means the remote has lost communication with the system for an extended period.
Click steps to track your progress.
Turn off the power to both indoor and outdoor units at their respective circuit breakers.
Check all communication cable connections between the indoor and outdoor units for security and correct wiring.
Wait for at least 30 seconds, then restore power to the units.
If the error persists, contact a qualified technician to diagnose the communication line and unit PCBs.