Samsung · Gen 6 Fault Code List.pdf Energy Lab
This error occurs if the set temperature for disinfection is not reached, or if the temperature drops after reaching the set point during the disinfection cycle.
Click steps to track your progress.
Ensure the disinfection cycle settings are correct and the target temperature is achievable.
Check the heating elements and their power supply.
Verify the temperature sensor is accurately reading the water temperature.
Inspect the tank insulation for any damage that could cause rapid heat loss.
Contact a technician if the issue persists after checking settings and basic components.