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428

Error 428 - Compressor stop due to abnormal compression ratio

Samsung · Home Automation

What does 428 mean?

The compressor has stopped because the system detected an abnormal compression ratio, indicating an issue with how the refrigerant is being compressed.

Common Causes

  • Refrigerant overcharge or undercharge
  • Faulty compressor or its internal components
  • Problem with the expansion valve

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Verify proper refrigerant charge in the system; this requires professional equipment.

  2. 2

    Check for any obstructions or restrictions in the refrigerant lines.

  3. 3

    Consult a qualified technician to inspect the compressor and expansion valve if the issue continues.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

101Error 101 - Indoor unit communication error102Error 102 - Indoor/Outdoor unit communication error108Error 108 - Repeated address setting
Source: Samsung Home Automation
Open Manual (Page 24)Search more codes in this manual