Samsung · Refrigerators
This error indicates a problem with the ice pipe heater, which helps prevent freezing in the water dispenser line. It occurs if the heater housing is missing or if there's a cut in its electrical wiring.
Click steps to track your progress.
Unplug the Refrigerator from the power outlet.
Visually inspect around the ice pipe heater (usually near the water dispenser) for any visible disconnections or damaged wiring.
Ensure any covers or housings related to the ice pipe heater are properly installed.
Plug the Refrigerator back in. If the error persists, contact customer support.