Error 5 / I/M FUNCTION ERROR — Ice maker functionality issue

What does 5 mean?

This error appears when there's a problem with the ice maker kit, specifically related to the ice tray's levelness or a malformed ice tray. This issue is pertinent only to dispenser models with an external attachment type.

• Refrigerator is not level (bad horizontality)
• Bad or defective ice tray
• Issue with the ice maker kit mechanism

Click steps to track your progress.

1. 1

   Unplug the Refrigerator. Ensure the Refrigerator is level using a spirit level. Adjust leveling feet as needed.

2. 2

   Check the ice tray for any damage, blockages, or improper seating. Remove and reinsert the ice tray properly.

3. 3

   Plug the Refrigerator back in.

4. 4

   If the error persists, contact customer support, mentioning your dispenser model type.