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Freezer not defrosting

Freezer not defrosting, fan noisy due to ice — Defrost system failure

Samsung · Refrigerators

What does Freezer not defrosting mean?

The freezer is not defrosting, leading to significant ice buildup and a noisy fan motor. The ice is clearly visible.

Common Causes

  • Faulty defrost heater element
  • Faulty defrost thermostat or sensor
  • Main control board issue affecting the defrost cycle
  • Clogged defrost drain line

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Unplug the Refrigerator for at least 24-48 hours with the freezer door open to allow all ice to completely melt.

  2. 2

    Manually remove any accessible ice buildup from the back panel and drain area after unplugging.

  3. 3

    Plug the Refrigerator back in after full defrosting and monitor if the issue returns.

  4. 4

    If the problem reoccurs, a specific defrost component (heater, thermostat, sensor) or the control board may need replacement by a technician.

Browse all codes in this manual (117)
Verified technical data. Last updated: April 2026

Related Faults

#5 IM Function error#5 IM Function error - Ice maker malfunction1Error 1 / I/M-sensor — Ice maker compartment sensor issue1 and 5Error 1 and 5 - Ice maker removed, causing codes and operational issues
Source: Samsung Refrigerators
Open Manual (Page 29)Search more codes in this manual