Samsung · Refrigerators
The freezer has thawed all food, despite the display indicating a set temperature of -2 degrees. Attempts to troubleshoot by pressing buttons only resulted in the display flashing and going blank temporarily.
Click steps to track your progress.
Unplug the Refrigerator from the power outlet for at least 30 minutes to perform a hard reset.
Plug the unit back in and allow several hours for it to attempt to cool down to the set temperature.
Check the circuit breaker for the Refrigerator and reset it if it has tripped.
Ensure adequate ventilation around the Refrigerator, especially at the back and top, for proper heat dissipation.