Samsung · Refrigerators
A layer of ice, roughly 3/8 inch thick, repeatedly forms under the deli tray drawer, requiring frequent cleaning. This problem indicates water is pooling and freezing due to a drainage issue.
Click steps to track your progress.
Unplug the Refrigerator and perform a thorough manual defrost of the entire unit to melt all existing ice.
Locate the defrost drain line, typically at the back of the freezer or behind the interior back panel, and clear any obstructions.
Pour a small amount of warm water down the drain line to ensure it is fully clear and draining freely.
Inspect the door seals around the deli drawer area for any gaps or damage that might be allowing warm, moist air to enter.