Samsung · Refrigerators
The Refrigerator section is becoming excessively cold, causing food items like milk and tea to freeze solid, even though the freezer compartment is operating correctly. This indicates an issue with temperature regulation in the fresh food section.
Click steps to track your progress.
Check all air vents inside the Refrigerator section for any obstructions (e.g., food packaging) that might block or misdirect airflow.
Ensure the Refrigerator temperature setting is not accidentally set too low; adjust it to a slightly warmer setting.
If thermistors were recently replaced, verify that the correct 'Refrigerator thermistor' was installed, not an evaporator one.
If the problem persists, a professional diagnosis of the control board or thermistor may be required.