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Refrigerator freezing food

Refrigerator freezing food - Refrigerator section too cold

Samsung · Refrigerators

What does Refrigerator freezing food mean?

The Refrigerator section is becoming excessively cold, causing food items like milk and tea to freeze solid, even though the freezer compartment is operating correctly. This indicates an issue with temperature regulation in the fresh food section.

Common Causes

  • Airflow issue (blocked or diverting too much cold air)
  • Defective control board (not reading thermistors correctly)
  • Faulty Refrigerator thermistor (temperature sensor)

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check all air vents inside the Refrigerator section for any obstructions (e.g., food packaging) that might block or misdirect airflow.

  2. 2

    Ensure the Refrigerator temperature setting is not accidentally set too low; adjust it to a slightly warmer setting.

  3. 3

    If thermistors were recently replaced, verify that the correct 'Refrigerator thermistor' was installed, not an evaporator one.

  4. 4

    If the problem persists, a professional diagnosis of the control board or thermistor may be required.

Browse all codes in this manual (117)
Verified technical data. Last updated: April 2026

Related Faults

#5 IM Function error#5 IM Function error - Ice maker malfunction1Error 1 / I/M-sensor — Ice maker compartment sensor issue1 and 5Error 1 and 5 - Ice maker removed, causing codes and operational issues
Source: Samsung Refrigerators
Open Manual (Page 11)Search more codes in this manual