LED solid red — Stop/Error

What does LED solid red mean?

A solid red light signifies a stop or error condition. The charging station has encountered a problem that prevents operation.

• Internal fault detected by the charging station.
• Power supply issue.
• Communication error.

Click steps to track your progress.

1. 1

   Switch off the power supply to the charging station.

2. 2

   Unplug the connector from the electric vehicle.

3. 3

   Reconnect the power supply.

4. 4

   Wait for the charging station's LED to turn solid green before reconnecting the vehicle.

5. 5

   If the issue persists, contact customer support.