Battery Charge Indicator lights off — No AC power or cord issue

What does Battery Charge Indicator lights off mean?

The Battery Charge Indicator lights are off when the PT is plugged in, indicating a potential issue with AC power or the charging cable connection.

• No AC power is present
• Power Cord is not fully seated in the Charge Port

Click steps to track your progress.

1. 1

   Check that AC power is present.

2. 2

   Ensure the Power Cord is fully seated in the Charge Port.

3. 3

   If AC power is present and lights remain off, unplug the cord, remove and reseat the Batteries.

4. 4

   If the problem persists, contact an Authorized Segway Dealer or Distributor.