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Rider Detect Error icons

Rider Detect Error icons on Display — Sensors not engaged or weight on mats at startup

Segway · PT i2, x2

What does Rider Detect Error icons mean?

These icons display if two of the four Rider Detect Sensors are not depressed while riding, or if there is any weight on the Mats when the Segway PT starts up.

Common Causes

  • Two Rider Detect Sensors not depressed during riding
  • Weight on the Mats at startup

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Ensure both feet are placed fully on the Mats during riding.

  2. 2

    Step off the Segway PT if starting up with weight on the Mats.

  3. 3

    Ensure all Rider Detect Sensors are clear before powering on.

Browse all codes in this manual (13)
Verified technical data. Last updated: April 2026

Related Faults

Balance Mode Error iconBalance Mode Error icon on InfoKey — Unable to enter Balance ModeFlashing or solid green Charge Indicator lightFlashing or solid green Charge Indicator light — Charging normallyInfoKey Controller Low Battery iconInfoKey Controller Low Battery icon — Replace InfoKey battery
Source: Segway PT i2, x2
Open Manual (Page 35)Search more codes in this manual