Red or off Charge Indicator light — Charging failure detected

What does Solid red Charge Indicator light or Charge Indicator light is off mean?

If a charging failure is detected, charging stops. A solid red light or no light at all indicates a problem with the charging process.

• Problem with charging system
• AC power issue
• Battery pack issue

Click steps to track your progress.

1. 1

   Check that AC power is present.

2. 2

   Ensure the Power Cord is fully seated in the Charge Port.

3. 3

   Unplug the power cord, then remove and reseat the Battery Pack(s).

4. 4

   If the problem persists, contact an Authorized Segway Dealer or Distributor.