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3501

Event 3501 — Insulation failure, ground fault detected

SMA · SUNNY BOY Solar Inverters

What does 3501 mean?

The inverter has detected a ground fault (also known as an insulation fault) within the PV array. This means there is an unintended electrical path from the live conductors to the ground, which can be dangerous.

Common Causes

  • Ground fault within the PV system (e.g., damaged cable insulation, moisture ingress, faulty component).

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check the entire PV system, including modules and wiring, for any signs of ground faults.

  2. 2

    Inspect all DC cables for damage, cracks, or signs of wear.

  3. 3

    If the fault cannot be located, contact a qualified electrician or your PV system installer for a thorough inspection and repair.

Browse all codes in this manual (31)
Verified technical data. Last updated: April 2026

Related Faults

1501Event 1501 — Reconnection fault, grid data mismatch301Event 301 — Grid fault, voltage out of range3301, 3303Event 3301 or 3303 — Unstable operation, insufficient DC power
Source: SMA SUNNY BOY Solar Inverters
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