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Site list not appearing

Site list is empty or not loading

SolarEdge · Monitoring Portal

What does Site list not appearing mean?

The site list should display all installed sites associated with your account. If it's empty or not loading, you may not be able to access your system's dashboard.

Common Causes

  • Your account is not yet assigned to any sites.
  • A temporary issue with the monitoring platform.
  • Incorrect login credentials.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Verify that you have completed the registration process correctly.

  2. 2

    Ensure you are using the correct email and password.

  3. 3

    Contact your installer to confirm your account has been assigned to the site.

  4. 4

    Try logging out and logging back into the platform.

Browse all codes in this manual (7)
Verified technical data. Last updated: April 2026

Related Faults

Component details not loadingComponent details fail to load in the layout viewError message on LCD screenError indicated on LCD screen, mobile app, or LEDsLogin buttonLogin button not visible or working
Source: SolarEdge Monitoring Portal
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