Four red blinks — Internet connection lost, online features disabled

What does Four (4) red blinks mean?

Four red blinks mean the Wall Connector has lost its internet connection. Online features, including app control and software updates, are disabled.

• Weak Wi-Fi signal strength.
• Wi-Fi router is offline or malfunctioning.
• Recent change in Wi-Fi password.

Click steps to track your progress.

1. 1

   Check for objects that might be interfering with the Wi-Fi signal.

2. 2

   Confirm that your local Wi-Fi router is operational.

3. 3

   If the Wi-Fi password was recently changed, follow the commissioning process to update the settings.