No Lights — Power supply issue, charging disabled

What does No Lights mean?

The Wall Connector has no lights on, indicating a problem with the power supply. Charging is not possible until this is resolved.

• The main power supply is turned off.
• Internal wiring fault.
• Faulty Wall Connector unit.

Click steps to track your progress.

1. 1

   Check that the circuit breaker for the Wall Connector is switched on.

2. 2

   If the breaker is on, have an electrician verify voltage is present at the Wall Connector's terminal block.

3. 3

   Record voltage readings (L1 to L2/N, L1 to Ground, L2/N to Ground) for an electrician.

4. 4

   If power is present, contact Tesla Energy for further assistance.