Solid red light — Internal fault, charging disabled

What does Solid red mean?

The Wall Connector displays a solid red light, indicating an internal issue that prevents charging.

• Internal component failure.
• Persistent hardware error.

Click steps to track your progress.

1. 1

   Turn off the circuit breaker supplying power to the Wall Connector.

2. 2

   Wait for 5 seconds, then turn the circuit breaker back on.

3. 3

   If the solid red light remains, note the part number and serial number.

4. 4

   Contact Tesla Energy for support.