Vaillant · ecoTEC plus Boilers
An accessory module or a faulty condensate pump is preventing the boiler's burner from operating. This indicates a problem with an external component connected to the boiler.
Click steps to track your progress.
Check the condensate drain for any blockages or kinks in the pipework leading away from the boiler.
Ensure any accessory modules are correctly connected and powered.
If the issue persists, contact a qualified service technician to inspect the condensate pump and accessory module.