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F.383, F.384

F.383, F.384 — Burner in fault state: Possible gas line contamination

Viessmann · Vitodens 100-W Boiler

What does F.383, F.384 mean?

The burner is in a fault state, possibly due to contamination in the gas line. This affects the boiler's ability to receive a clean and steady gas supply.

Common Causes

  • Contamination of the gas line
  • Insufficient gas supply pressure
  • Faulty gas fan

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Visually check the gas line for any signs of contamination or blockages.

  2. 2

    Verify the gas supply pressure. If unsure, contact your gas provider or a qualified technician.

  3. 3

    Reset the boiler by briefly turning off and on its power supply. If the fault recurs, contact a qualified heating engineer.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

Connection errorConnection error — Displayed on programming unitF.142F.142 — Burner in fault state due to CAN bus communication errorF.160F.160 — Burner in fault state due to CAN bus communication error
Source: Viessmann Vitodens 100-W Boiler
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