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28

28 — System supply temperature sensor cable broken (low-loss header)

Viessmann · Vitodens 200-W B2HB Boiler

What does 28 mean?

The boiler is regulating without a supply temperature sensor for the low-loss header because its cable is broken.

Common Causes

  • Broken cable connected to the low-loss header sensor
  • Loose connection at the low-loss header sensor
  • Incorrect coding setting if no low-loss header sensor is present

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Visually inspect the connecting cable of the low-loss header sensor for any breaks, cuts, or loose connections.

  2. 2

    Ensure all wiring connections to the low-loss header sensor are secure.

  3. 3

    If no low-loss header sensor is installed, ensure coding address '52' is set to '0'.

  4. 4

    If the cable is damaged or the fault persists, contact a qualified heating technician to repair or replace the cable or sensor.

Browse all codes in this manual (56)
Verified technical data. Last updated: April 2026

Related Faults

0F0F — Boiler requires service1010 — Short circuit on outdoor temperature sensor1818 — Outdoor temperature sensor cable broken
Source: Viessmann Vitodens 200-W B2HB Boiler
Open Manual (Page 75)Search more codes in this manual